The aftermath of last weekend's FA Cup semi finals was a
fine example of how events can overtake even the strictest
communications campaign.
Early on Saturday morning it was clear that the FA was concerned
about how the (once) hallowed Wembley turf would stand up to two
matches in two days.
The three line whip preventing the ground staff from speaking to
the BBC prior to the first semi final exposed the FA's concerns
and subsequent events demonstrated that they were right to be
worried.
Although football managers in general and Arsene Wenger in
particular are famous for blaming anything other than their tactics
or players for defeat, the chorus of disapproval about the state of
the Wembley pitch must have made the FA suits wince as their pride
and joy was hauled
over the coals in the media.
Events dictate that keeping your fingers crossed that nothing bad
will happen is never the best place to begin planning an issues
management campaign. Of course, the best way to avoid having to
implement emergency communications measures, is to ensure that your
product is fit for purpose in the first place.
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